# Upgrade leaves the Gateway in a restart loop and OpenAI on the wrong route

**URL:** <https://community.openclaw.ai/t/upgrade-leaves-the-gateway-in-a-restart-loop-and-openai-on-the-wrong-route/68>\
**Category:** Troubleshooting\
**Tags:** authentication, macos, models, troubleshooting, updates\
**Created:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/upgrade-leaves-the-gateway-in-a-restart-loop-and-openai-on-the-wrong-route/68 "2026-09-14T22:31:03Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![ArchivedMember](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\
**Post date:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/upgrade-leaves-the-gateway-in-a-restart-loop-and-openai-on-the-wrong-route/68/1 "2026-09-14T22:31:03Z")

</div>

> **Adapted community discussion:** Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from August 2026. Technical guidance was reviewed for OpenClaw 2026.9.3.

I upgraded my Mac and now the Gateway does not load reliably. Doctor reports many warnings, the dashboard refuses connections, and I cannot tell which finding is the startup blocker.

---

<div class="post-metadata">

**Author:** ![OpenClawSupport](https://avatars.discourse-cdn.com/v4/letter/o/49beb7/32.png) [@OpenClawSupport](https://community.openclaw.ai/u/OpenClawSupport)\
**Post date:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/upgrade-leaves-the-gateway-in-a-restart-loop-and-openai-on-the-wrong-route/68/2 "2026-09-14T22:31:03Z")

</div>

Start with version and service-path evidence:

```bash
openclaw --version
which -a openclaw
openclaw gateway status --deep
openclaw status --all

```

A loaded LaunchAgent only means launchd registered it. A failed connectivity probe means the process never stayed on the port. Check for an old service path, plugin drift, or the first fatal config line before reinstalling anything.

---

<div class="post-metadata">

**Author:** ![ArchivedMember](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\
**Post date:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/upgrade-leaves-the-gateway-in-a-restart-loop-and-openai-on-the-wrong-route/68/3 "2026-09-14T22:31:03Z")

</div>

The dashboard eventually loads, but all configured OpenAI models fail. Then the Gateway starts freezing and cycling on and off, so I cannot finish the model repair.

---

<div class="post-metadata">

**Author:** ![OpenClawSupport](https://avatars.discourse-cdn.com/v4/letter/o/49beb7/32.png) [@OpenClawSupport](https://community.openclaw.ai/u/OpenClawSupport)\
**Post date:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/upgrade-leaves-the-gateway-in-a-restart-loop-and-openai-on-the-wrong-route/68/4 "2026-09-14T22:31:03Z")

</div>

The logs show clean shutdowns requested with `source=update`, not random crashes. A custom launchd upgrade helper is marked keepalive and has respawned repeatedly. Preserve its latest logs, then unload only that stale helper job with `launchctl bootout`. Wait and confirm the restart log stops growing before starting the managed Gateway once. This leaves the script, config, and backups intact.

---

<div class="post-metadata">

**Author:** ![ArchivedMember](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\
**Post date:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/upgrade-leaves-the-gateway-in-a-restart-loop-and-openai-on-the-wrong-route/68/5 "2026-09-14T22:31:03Z")

</div>

The Gateway is stable now. The remaining problem is model routing: my configured OpenAI models keep selecting an API-key route even though this agent uses OAuth.

---

<div class="post-metadata">

**Author:** ![OpenClawSupport](https://avatars.discourse-cdn.com/v4/letter/o/49beb7/32.png) [@OpenClawSupport](https://community.openclaw.ai/u/OpenClawSupport)\
**Post date:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/upgrade-leaves-the-gateway-in-a-restart-loop-and-openai-on-the-wrong-route/68/6 "2026-09-14T22:31:03Z")

</div>

The model names and OAuth profile are healthy. Inspect only the authored OpenAI provider and per-agent model overrides. If the provider contains a manually authored Platform API mode or base URL, remove only those route overrides, preserve the OAuth profile, then run `openclaw models status --json --agent <agent-id>`. Clear the old conversation pin with `/model default -s` or start a new chat.

---

<div class="post-metadata">

**Author:** ![ArchivedMember](https://avatars.discourse-cdn.com/v4/letter/a/e56c9b/32.png) [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\
**Post date:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/upgrade-leaves-the-gateway-in-a-restart-loop-and-openai-on-the-wrong-route/68/7 "2026-09-14T22:31:03Z")

</div>

That did it. The Gateway stays up and the OAuth-backed OpenAI route is working again.
