# Troubleshooting **URL:** https://community.openclaw.ai/c/troubleshooting/2.md [Latest](https://community.openclaw.ai/latest.md) · [Categories](https://community.openclaw.ai/categories.md) · [Tags](https://community.openclaw.ai/tags.md) --- ## [About the Troubleshooting category](https://community.openclaw.ai/t/about-the-troubleshooting-category/1)
**Author:** [@joe](https://community.openclaw.ai/u/joe)\ **Replies:** 0\ **Last updated:** [September 16, 2026, 4:20am UTC](https://community.openclaw.ai/t/about-the-troubleshooting-category/1 "2026-09-16T04:20:19Z")
Hey Clawfolk! :waving\_hand: Troubleshooting is the place to get help with installing, configuring, and operating OpenClaw. When starting a topic, give the community enough context to understand the problem: OpenClaw … --- ## [The protected MCP skill requires “supported Gateway execution” and says paired-node environments are not substitutes](https://community.openclaw.ai/t/the-protected-mcp-skill-requires-supported-gateway-execution-and-says-paired-node-environments-are-not-substitutes/214)
**Author:** [@horsedog11](https://community.openclaw.ai/u/horsedog11)\ **Replies:** 3\ **Last updated:** [October 24, 2026, 10:44pm UTC](https://community.openclaw.ai/t/the-protected-mcp-skill-requires-supported-gateway-execution-and-says-paired-node-environments-are-not-substitutes/214 "2026-10-24T22:44:00Z")
What are you trying to do? Marcus is trying to have his bigh brother hoppy do the heavy lifting.. Marcus has an image of a business card and is trying to get hoppy do things to it that marcus has done by itself but th… --- ## [WhatsApp plugin install fails: “no authoritative runtime child list”](https://community.openclaw.ai/t/whatsapp-plugin-install-fails-no-authoritative-runtime-child-list/205)
**Author:** [@P\_L\_Di\_Pol](https://community.openclaw.ai/u/P_L_Di_Pol)\ **Replies:** 5\ **Last updated:** [October 23, 2026, 1:26pm UTC](https://community.openclaw.ai/t/whatsapp-plugin-install-fails-no-authoritative-runtime-child-list/205 "2026-10-23T13:26:31Z")
What are you trying to do? Reinstall the WhatsApp plugin so my existing OpenClaw WhatsApp channel works again. What happened? The install stages the package and links the OpenClaw peer dependency, then fails with: “Pl… --- ## [Update abandoned - reported](https://community.openclaw.ai/t/update-abandoned-reported/179)
**Author:** [@rkjltx](https://community.openclaw.ai/u/rkjltx)\ **Replies:** 1\ **Last updated:** [October 19, 2026, 1:35pm UTC](https://community.openclaw.ai/t/update-abandoned-reported/179 "2026-10-19T13:35:15Z")
I used chatgpt to help me with the last several upgrades. It seems my OC 10.5 is healthy and running fine, but the updates page shows a couple errors. According to gpt, these are old logs and all health checks come back … --- ## [Terminal panel requires manual open before session can function — buffer overflow degrades sessions over time](https://community.openclaw.ai/t/terminal-panel-requires-manual-open-before-session-can-function-buffer-overflow-degrades-sessions-over-time/159)
**Author:** [@Mtoko](https://community.openclaw.ai/u/Mtoko)\ **Replies:** 1\ **Last updated:** [October 15, 2026, 4:26pm UTC](https://community.openclaw.ai/t/terminal-panel-requires-manual-open-before-session-can-function-buffer-overflow-degrades-sessions-over-time/159 "2026-10-15T16:26:38Z")
I’ve been running OpenClaw as a production assistant for a small business (Mtoko Ltd) and have hit a significant regression in the terminal/exec tooling that I’d like to understand better. Environment: Pete (primary): L… --- ## [Stale update lock blocks Gateway update, PID no longer exists](https://community.openclaw.ai/t/stale-update-lock-blocks-gateway-update-pid-no-longer-exists/133)
**Author:** [@BenoneFilho](https://community.openclaw.ai/u/BenoneFilho)\ **Replies:** 1\ **Last updated:** [October 13, 2026, 9:53pm UTC](https://community.openclaw.ai/t/stale-update-lock-blocks-gateway-update-pid-no-longer-exists/133 "2026-10-13T21:53:42Z")
I need to clear an abandoned OpenClaw update run safely. Update run ID: 93acb0a8-442f-4790-b7d8-d06416e37fcb Old host recorded by the lock: 125f4ae234b7 Error: Update process locked by PID 4521, please check lock file. … --- ## [Chat works, but memory search says embedding credits are exhausted](https://community.openclaw.ai/t/chat-works-but-memory-search-says-embedding-credits-are-exhausted/21)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 8\ **Last updated:** [October 13, 2026, 5:45pm UTC](https://community.openclaw.ai/t/chat-works-but-memory-search-says-embedding-credits-are-exhausted/21 "2026-10-13T17:45:42Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from August 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. Chat is working through … --- ## [SQLite lock contention + stale-lock timeout after 2026.9.6 migration (shared state DB)](https://community.openclaw.ai/t/sqlite-lock-contention-stale-lock-timeout-after-2026-9-6-migration-shared-state-db/126)
**Author:** [@RDB](https://community.openclaw.ai/u/RDB)\ **Replies:** 0\ **Last updated:** [October 11, 2026, 4:17pm UTC](https://community.openclaw.ai/t/sqlite-lock-contention-stale-lock-timeout-after-2026-9-6-migration-shared-state-db/126 "2026-10-11T16:17:18Z")
Version: OpenClaw 2026.9.6 (eb377ac), systemd user service, single host, Telegram channel, two agents (main + ppq-agent) Summary: After updating to 2026.9.6, the Gateway’s shared SQLite database (~/.openclaw/agents/mai… --- ## [Tavily Tool Problem](https://community.openclaw.ai/t/tavily-tool-problem/122)
**Author:** [@zev](https://community.openclaw.ai/u/zev)\ **Replies:** 1\ **Last updated:** [October 11, 2026, 4:13pm UTC](https://community.openclaw.ai/t/tavily-tool-problem/122 "2026-10-11T16:13:24Z")
我使用的版本为2026.9.9，用的WSL ubuntu系统安装的，安装已经成功可以正常对话，但是在安装tavily工具对话提示无法调用此工具，通过询问豆包等均按照提示操作尝试了多种办法，并在智能体搜索健康状态的地方进行测试成功，现在不知道问题出现在什么地方请求帮助。 --- ## [Existing Gateway](https://community.openclaw.ai/t/existing-gateway/115)
**Author:** [@YenzAstro](https://community.openclaw.ai/u/YenzAstro)\ **Replies:** 0\ **Last updated:** [October 6, 2026, 7:16pm UTC](https://community.openclaw.ai/t/existing-gateway/115 "2026-10-06T19:16:53Z")
What are you trying to do? I’m trying to install OpenClaw, but I’m getting an error: “The Gateway did not answer the inference check. Nothing was changed.”. I previously installed OpenClaw when it didn’t have a desktop a… --- ## [I would like to be able to talk with all agents in one chat, a meeting](https://community.openclaw.ai/t/i-would-like-to-be-able-to-talk-with-all-agents-in-one-chat-a-meeting/102)
**Author:** [@nearlymad](https://community.openclaw.ai/u/nearlymad)\ **Replies:** 0\ **Last updated:** [September 27, 2026, 1:02pm UTC](https://community.openclaw.ai/t/i-would-like-to-be-able-to-talk-with-all-agents-in-one-chat-a-meeting/102 "2026-09-27T13:02:15Z")
What are you trying to do? I want to talk with all of my agents at once to get feedback and give requirements all at once. I have an office manager that runs the team but this would be very helpful. Environment OpenCla… --- ## [Claude CLI works directly, but OpenClaw returns an API billing error](https://community.openclaw.ai/t/claude-cli-works-directly-but-openclaw-returns-an-api-billing-error/87)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 7\ **Last updated:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/claude-cli-works-directly-but-openclaw-returns-an-api-billing-error/87 "2026-09-14T22:31:18Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from September 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. I normally use Claude… --- ## [Local Qwen retries for minutes without producing a visible answer](https://community.openclaw.ai/t/local-qwen-retries-for-minutes-without-producing-a-visible-answer/86)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 7\ **Last updated:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/local-qwen-retries-for-minutes-without-producing-a-visible-answer/86 "2026-09-14T22:31:17Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from September 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. My local Qwen model r… --- ## [Core update succeeded, but stale plugin state blocked recovery](https://community.openclaw.ai/t/core-update-succeeded-but-stale-plugin-state-blocked-recovery/85)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 8\ **Last updated:** [September 17, 2026, 6:04pm UTC](https://community.openclaw.ai/t/core-update-succeeded-but-stale-plugin-state-blocked-recovery/85 "2026-09-17T18:04:44Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from September 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. My update is stuck in… --- ## [LM Studio model passes a direct probe but the full agent still hangs](https://community.openclaw.ai/t/lm-studio-model-passes-a-direct-probe-but-the-full-agent-still-hangs/84)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 7\ **Last updated:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/lm-studio-model-passes-a-direct-probe-but-the-full-agent-still-hangs/84 "2026-09-14T22:31:15Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from September 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. I want to use a local… --- ## [Windows files are invisible inside the OpenClaw WSL instance](https://community.openclaw.ai/t/windows-files-are-invisible-inside-the-openclaw-wsl-instance/83)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 5\ **Last updated:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/windows-files-are-invisible-inside-the-openclaw-wsl-instance/83 "2026-09-14T22:31:15Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from August 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. My agent cannot see the … --- ## [Multiple agents make the TUI ambiguous while the Gateway is also down](https://community.openclaw.ai/t/multiple-agents-make-the-tui-ambiguous-while-the-gateway-is-also-down/82)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 7\ **Last updated:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/multiple-agents-make-the-tui-ambiguous-while-the-gateway-is-also-down/82 "2026-09-14T22:31:14Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from September 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. After updating, runni… --- ## [Should I install intermediate releases before a major OpenClaw update?](https://community.openclaw.ai/t/should-i-install-intermediate-releases-before-a-major-openclaw-update/81)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 1\ **Last updated:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/should-i-install-intermediate-releases-before-a-major-openclaw-update/81 "2026-09-14T22:31:13Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from September 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. My OpenClaw VM has be… --- ## [After updating, the OpenClaw command exists but its package files are missing](https://community.openclaw.ai/t/after-updating-the-openclaw-command-exists-but-its-package-files-are-missing/80)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 7\ **Last updated:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/after-updating-the-openclaw-command-exists-but-its-package-files-are-missing/80 "2026-09-14T22:31:13Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from September 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. After an update on my… --- ## [Long local-model runs finish but the chat reports an error](https://community.openclaw.ai/t/long-local-model-runs-finish-but-the-chat-reports-an-error/79)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 7\ **Last updated:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/long-local-model-runs-finish-but-the-chat-reports-an-error/79 "2026-09-14T22:31:12Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from September 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. I am testing a slow l… --- ## [Memory Wiki search fails because no default agent is configured](https://community.openclaw.ai/t/memory-wiki-search-fails-because-no-default-agent-is-configured/78)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 7\ **Last updated:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/memory-wiki-search-fails-because-no-default-agent-is-configured/78 "2026-09-14T22:31:11Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from September 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. I enabled Memory Wiki… --- ## [Shell and managed Gateway use different Node installations](https://community.openclaw.ai/t/shell-and-managed-gateway-use-different-node-installations/77)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 7\ **Last updated:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/shell-and-managed-gateway-use-different-node-installations/77 "2026-09-14T22:31:10Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from September 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. Every update warns th… --- ## [Fresh Linux install created the workspace but no Gateway service](https://community.openclaw.ai/t/fresh-linux-install-created-the-workspace-but-no-gateway-service/76)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 7\ **Last updated:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/fresh-linux-install-created-the-workspace-but-no-gateway-service/76 "2026-09-14T22:31:09Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from September 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. I am doing a fresh in… --- ## [Switching from DeepSeek exposed an Anthropic workspace-key error](https://community.openclaw.ai/t/switching-from-deepseek-exposed-an-anthropic-workspace-key-error/75)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 5\ **Last updated:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/switching-from-deepseek-exposed-an-anthropic-workspace-key-error/75 "2026-09-14T22:31:08Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from September 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. My DeepSeek route tim… --- ## [OpenAI OAuth is connected, but the selected model still demands an API key](https://community.openclaw.ai/t/openai-oauth-is-connected-but-the-selected-model-still-demands-an-api-key/74)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 5\ **Last updated:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/openai-oauth-is-connected-but-the-selected-model-still-demands-an-api-key/74 "2026-09-14T22:31:07Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from September 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. Discord messages reac… --- ## [Dashboard repeats every streamed update twice](https://community.openclaw.ai/t/dashboard-repeats-every-streamed-update-twice/73)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 3\ **Last updated:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/dashboard-repeats-every-streamed-update-twice/73 "2026-09-14T22:31:07Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from September 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. My main agent looks l… --- ## [Update finished, but Doctor says the agent database is still in use](https://community.openclaw.ai/t/update-finished-but-doctor-says-the-agent-database-is-still-in-use/72)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 5\ **Last updated:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/update-finished-but-doctor-says-the-agent-database-is-still-in-use/72 "2026-09-14T22:31:06Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from September 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. I ran the supported u… --- ## [Gateway migration stalls on legacy sessions and approvals after update](https://community.openclaw.ai/t/gateway-migration-stalls-on-legacy-sessions-and-approvals-after-update/71)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 7\ **Last updated:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/gateway-migration-stalls-on-legacy-sessions-and-approvals-after-update/71 "2026-09-14T22:31:06Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from September 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. I updated my Mac and … --- ## [Discord accounts stay offline after upgrade while the Gateway is healthy](https://community.openclaw.ai/t/discord-accounts-stay-offline-after-upgrade-while-the-gateway-is-healthy/70)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 5\ **Last updated:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/discord-accounts-stay-offline-after-upgrade-while-the-gateway-is-healthy/70 "2026-09-14T22:31:05Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from September 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. After upgrading, the … --- ## [Core update leaves the Discord plugin on an incompatible SDK version](https://community.openclaw.ai/t/core-update-leaves-the-discord-plugin-on-an-incompatible-sdk-version/69)
**Author:** [@ArchivedMember](https://community.openclaw.ai/u/ArchivedMember)\ **Replies:** 6\ **Last updated:** [September 14, 2026, 10:31pm UTC](https://community.openclaw.ai/t/core-update-leaves-the-discord-plugin-on-an-incompatible-sdk-version/69 "2026-09-14T22:31:04Z")
Adapted community discussion: Paraphrased and condensed from an anonymized public OpenClaw Discord support conversation from September 2026. Technical guidance was reviewed for OpenClaw 2026.9.3. Another update left m… [Next page](https://community.openclaw.ai/c/troubleshooting/2.md?page=1)